Refund policy
At Rollin’ Fusion, we strive to provide high-quality rolls and excellent service. If you’re not completely satisfied with your order, please review our refund policy:
1. Refunds:
• Refunds are only available for orders that are not as described or if there is an issue with the quality of the rolls.
• If you believe you are entitled to a refund, please contact us within 2 hours of receiving your order.
2. Exchanges:
• We offer exchanges for rolls that are not up to your expectations. Please contact us with details of the issue within 2 hours of your order time.
3. Process:
• To request a refund or exchange, please provide your order number and details of the issue to info.rollinfusion@gmail.com.
• We may require you to return the rolls or provide photographic evidence of the issue.
4. Exceptions:
• Refunds or exchanges are not provided for change of mind or if the order was prepared according to the specifications given.
We appreciate your understanding and are committed to ensuring your satisfaction. If you have any questions about our refund policy, please feel free to contact us.